Refund policy

Refund Policy

All sales are final. We do not accept returns or exchanges.

Exceptions — Damaged or Defective Items Only We will only issue a refund or replacement if:

• Your item arrived damaged or defective
• You received the wrong item

To request an exception, contact us at getvitalchews@gmail.com within 7 days of delivery with your order number and photo/video evidence of the issue. If approved, a refund will be issued to your original payment method within 5–10 business days — no return shipment required.

We are not responsible for delays caused by customs, carriers, or an incorrect shipping address provided by the customer.

Contact Us getvitalchews@gmail.com